Support

Questions, answered.

Everything you need to know about Wallapop before your demo.

Recording and transcription is table stakes. Wallapop turns those recordings into performance outcomes — objective rep scores, deal predictions, and personalized coaching plans that actually change behavior.

Most teams are up and running in under 48 hours. We plug into Zoom, Meet, Salesforce, and HubSpot with a single OAuth connection. First coaching insights land within a week.

SOC 2 Type II, GDPR, and HIPAA-ready. Data is encrypted end-to-end, we support regional data residency, and no customer conversations are ever used to train third-party models.

Salesforce, HubSpot, Zoom, Google Meet, Microsoft Teams, Slack, Outreach, Salesloft, Gong, Chorus, and 40+ more via native integration or API.

No. Wallapop runs quietly in the background on the tools your team already uses. Reps get their coaching in Slack or email. Managers get briefs in their inbox before 1:1s.

89% accurate 60 days out, independently verified across 480 revenue teams. Trained on 40M+ sales conversations.

Credit-based. 1 credit = $0.10. Buy a pack starting from 50 credits ($5), then activate the features your team needs à la carte from your workspace. No seats, no plans, no trials.

Yes. 32 languages supported with domain-tuned transcription accuracy of 96%+ on B2B sales conversations.

Yes. Custom scoring, forecasting, and coaching model tuning is available as a premium credit-based feature from your workspace.

Bank transfer is available today (banking details are emailed after order). Card, PayPal and Stripe (Apple Pay / Google Pay) are coming soon.

Still have questions?

The fastest way to get answers is a 30-minute call with our team.