Automation

CRM Automation

Your CRM, updated automatically.

Stop asking reps to update the CRM. Wallapop writes contacts, notes, next steps, and stage moves back to Salesforce and HubSpot after every call.

1Call
2Analyze
3CRM
4Task
5Follow-up
Automation loop
Zero manual CRM entry · records itself.
Saved / rep6.4 hrs
CRM Automation

The business impact.

Why revenue teams choose CRM Automation.

Reclaim rep hours

5–7 hours per rep per week, back on selling.

Clean pipeline data

Consistent fields and notes across every deal.

Managers get real signal

No more stale CRM state or optimistic forecasts.

Key capabilities

Everything included in CRM Automation.

Production-grade capabilities, tuned for enterprise revenue teams and ready on day one.

  • Auto-created contacts and roles
  • Notes and next steps synced
  • Stage movement suggestions
  • MEDDICC / SPICED field population
  • Custom field mapping
  • Bi-directional Salesforce & HubSpot sync
Interactive workflow

How it works.

01

Detect

AI identifies contacts, stages, and next steps.

02

Draft

CRM updates queued for rep review.

03

Approve

One-click confirm in Slack.

04

Sync

Data written back to the CRM bi-directionally.

Dashboard preview

See CRM Automation inside Wallapop.

A live view of what your team sees every day. Every metric drills down to the underlying calls, deals, and reps.

See it live
CRM Automation · this week
Live
Coverage100%
Adoption87%
Impact+14pt
Trend▲ 12%
AI insight · example

This is what your team sees.

Wallapop
CRM updates ready · 4 items

Add contact 'Priya Shah, VP Ops'. Move Northwind to Proposal. Set next step: pricing review Nov 21.

Try CRM Automation on your calls.

30-minute demo. We'll show CRM Automation running live against one of your real conversations.

Frequently asked.

How is CRM Automation different from a call recorder?+

Recording is table stakes. CRM Automation turns raw conversations into structured performance outcomes — objective scores, predictions, or automation your team can act on the same day.

How long does setup take?+

Most teams are live in under 48 hours. One-click OAuth into your CRM, calendar, and meeting tools — no engineering time required.

Is this available on every plan?+

CRM Automation is included on the Growth plan and above. Starter customers get a preview; Enterprise customers get custom models tuned to their motion.

Is my customer data secure?+

Yes. SOC 2 Type II, GDPR, HIPAA-ready. Data is encrypted end-to-end and never used to train third-party models.