AI Call Analysis
Understand every sales call, automatically.
Wallapop listens, transcribes, and analyzes every customer conversation across your team — surfacing what worked, what didn't, and what to do next.
The business impact.
Why revenue teams choose AI Call Analysis.
Full call visibility
Every conversation captured, indexed, and instantly searchable across your revenue org.
Objective performance signals
Replace gut feel with 40+ AI-scored behaviors on every call.
Faster ramp
New hires learn from real winning calls — not stale training decks.
Everything included in AI Call Analysis.
Production-grade capabilities, tuned for enterprise revenue teams and ready on day one.
- Automatic recording across Zoom, Meet, Teams
- Speaker-attributed transcription in 32 languages
- Topic and moment extraction
- Sentiment and engagement scoring
- Auto-tagging by deal stage & playbook step
- Native Salesforce & HubSpot sync
How it works.
Connect
One-click OAuth into your calendar and meeting tools.
Capture
Calls are recorded, transcribed, and diarized in real time.
Analyze
Models score behaviors, topics, and buying signals.
Act
Insights land in Slack, email, and your CRM.
See AI Call Analysis inside Wallapop.
A live view of what your team sees every day. Every metric drills down to the underlying calls, deals, and reps.
See it liveThis is what your team sees.
Buyer mentioned 'budget approval by end of Q4' at 12:04. Rep did not confirm timeline or economic buyer. Recommend follow-up email within 24h referencing MEDDICC framework.
Try AI Call Analysis on your calls.
30-minute demo. We'll show AI Call Analysis running live against one of your real conversations.
Frequently asked.
How is AI Call Analysis different from a call recorder?+
Recording is table stakes. AI Call Analysis turns raw conversations into structured performance outcomes — objective scores, predictions, or automation your team can act on the same day.
How long does setup take?+
Most teams are live in under 48 hours. One-click OAuth into your CRM, calendar, and meeting tools — no engineering time required.
Is this available on every plan?+
AI Call Analysis is included on the Growth plan and above. Starter customers get a preview; Enterprise customers get custom models tuned to their motion.
Is my customer data secure?+
Yes. SOC 2 Type II, GDPR, HIPAA-ready. Data is encrypted end-to-end and never used to train third-party models.