Wallapop for Call Centers
Coach thousands of agents, consistently.
Enterprise-scale conversation intelligence for contact centers. Every agent, every call, coached and audited.
What's holding Call Centers back.
QA that scales linearly with headcount
Growing agent count means growing QA teams and shrinking sample rates.
Compliance risk at scale
One missed disclosure across millions of calls is a regulatory event.
Slow onboarding
New agents take months to reach proficiency; churn is high.
How we solve it.
Automated 100% QA
Every call, every agent, every day — auto-scored.
Full compliance coverage
Every regulated disclosure verified on every call, with audit trail.
Real-time coaching
In-call guidance ramps agents to proficiency in weeks.
What Call Centers teams see every day.
A live command center calibrated for Call Centers. Every leading indicator drills to the underlying rep, conversation, or deal.
Business results.
Independently verified across Call Centers customers.
"We replaced a 40-person QA team with wall-to-wall AI coverage and better outcomes."
Ready to see it in action?
30-minute demo tailored for Call Centers. We'll walk through your workflow and show ROI live.